Frequently Asked Questions
Answers to all your questions about okbij
From opening an account to withdrawing via bKash, cricket betting to bonuses — find detailed answers to the most common okbij questions all in one place.
okbij has built a secure, fast, and easy online casino and sports betting experience for players in Bangladesh. Below we have organized the questions our users ask most often into five categories — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If your question is not here, our 24/7 Bengali live chat support is always ready.
Account and Registration
To register at okbij you need an active mobile number, a valid email address, and your date of birth.
Your national ID or passport details may be requested during account verification. The whole process can be completed in a few minutes.
No. Each person is allowed only one okbij account. Attempting to open multiple accounts may result in all accounts being closed and balances being forfeited.
If you have trouble accessing your account, contact our live chat support directly.
okbij Login page, click the "Forgot your password?" option and enter your registered mobile number or email.
An OTP code will be sent, which you can use to set a new password. The process is completely secure and takes just a few minutes.
Account verification ensures the platform stays secure and that every user's identity is genuine. The KYC process at okbij is usually completed within a few hours.
Uploading documents clearly helps speed up approval. Without verification, there may be restrictions on large withdrawal amounts.
Yes, okbij is built with a mobile-first design. The site works smoothly from any Android or iOS browser.
You can enjoy the full experience without downloading a separate app — just open a browser tab.
Deposits and Withdrawals
okbij currently accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 for all methods.
Support for Bangladesh's most popular mobile banking apps means you can send money easily from anywhere.
Money deposited via bKash is generally credited instantly — in most cases within a few seconds to one or two minutes — to your okbij account.
If there is any delay, contact live chat with your transaction reference number and you will get a quick resolution.
Log in to okbij and go to the Cashier section, then select Nagad under the "Deposit" option. Make the payment from your Nagad app to the merchant number provided.
Enter the transaction reference number in the form and submit — your balance will be credited right away. Minimum amount is ৳200.
The minimum withdrawal amount from okbij is ৳1,000. After a successful request, the money reaches your bKash, Nagad, Rocket, or Upay account within 30 minutes to 3 hours.
Having your KYC verification complete makes the process faster.
okbij generally does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction charges.
For bank transfers, the bank's standard charges may apply.
Yes, both Rocket and Upay are supported for withdrawals at okbij. When making a withdrawal request, select your preferred method and confirm your registered mobile number.
The minimum withdrawal is ৳1,000 and processing time is within 30 minutes to 3 hours.
Games and Rules
Cricket section — go there and select the ongoing BPL series. You can place bets across various markets including match winner, toss, top batsman, or wicket-taker.
During live betting, odds change according to the match situation. Please read the terms and conditions carefully before placing a bet.
All slots games at okbij are made by certified game providers (such as PG Soft, Pragmatic Play, JILI), who ensure fairness of results through regular third-party audits.
The outcome of each spin is determined by a Random Number Generator (RNG), which is fully automated and cannot be controlled by anyone.
RTP is a theoretical figure that shows how much of the total amount wagered by players a game returns over the long term.
For example, a high RTP means more return over an extended period. However, the result of each session depends on the RNG — a win in any particular game is not guaranteed.
Play for enjoyment, and do not treat it as a reliable source of income.
In the live dealer section at okbij Casino, you can find various table games including Baccarat, Roulette, Teen Patti, Andar Bahar, and Blackjack.
Broadcast live from the studios of leading providers such as Evolution Gaming and Ezugi, these games give you the feel of a real casino.
Yes, live betting is available at okbij for T20, IPL, and ICC tournaments. Even after a match has started, you can participate in various in-play markets such as over-by-over markets, next ball, and run rate.
Watching the live scorecard and statistics makes it easier to make decisions.
Aviator is a crash game developed by Spribe. After a plane takes off, the multiplier keeps increasing.
The plane can "crash" at any moment — cashing out before that happens secures your win. If the plane crashes, the bet is lost.
The key elements of this game are strategy and focus when cashing out at the right time.
Bonuses & Promotions
New members at okbij receive a 120% bonus on their first deposit — up to a maximum of ৳5,000. That means if you deposit ৳1,000, your total balance will be ৳2,200.
To receive the bonus, open an account and make your first deposit — the bonus will be added automatically.
A wagering requirement is a condition that requires you to play a specified number of times before withdrawing bonus funds. The wagering requirement for okbij's welcome bonus is 20x.
For example, if you receive a ৳1,000 bonus, you will need to place a total of ৳20,000 in bets before withdrawing. Once the condition is met, the winnings move to your regular balance.
okbij's VIP program has five tiers: Bronze (weekly cashback up to 0.2%), Silver (0.5%), Gold (0.7%), Platinum (1.0%), and Diamond (1.2%).
Moving up to a higher tier gives you more cashback, priority support, and special promotional offers. Playing regularly leads to tier advancement.
Yes, okbij regularly offers reload bonuses, cashback offers, and tournament prizes for members.
Special seasonal promotions come around for occasions such as Eid or BPL. To stay updated on the latest offers, check the promotions page regularly or ask via live chat.
In some cases, a bonus may be cancelled if its terms are not followed or if a deposit is made using an incorrect method. If this happens, contact live chat immediately.
Our support team will review the situation and provide a resolution if possible. Reading the terms and conditions before claiming a bonus helps avoid such issues.
Security & Responsible Gaming
okbij uses SSL (Secure Socket Layer) encryption technology to keep all data transmissions secure. Personal information is never sold or shared with third parties.
Read more on our Privacy Policy page.
okbij is for players aged 21 and above only. Age is verified at the time of account creation, and accounts belonging to minors are immediately closed.
We strongly stand against gambling by minors.
okbij offers a Self-Exclusion feature. You can request to temporarily suspend your account for a specified period.
You will find all related options on our Responsible Gaming page. You can also make this request directly via live chat.
Yes, as part of its responsible gaming commitment, okbij allows players to set daily, weekly, or monthly deposit limits.
Once a limit is set, deposits beyond the specified amount will not be permitted, which helps with budget control. Contact support for more details.
If you notice any suspicious activity, change your password immediately and contact our 24/7 live chat.
The support team can quickly review your account and temporarily lock it if needed. You can also report by email: [email protected]
okbij provides live chat support in Bangla 24 hours a day, 7 days a week. You can chat directly by clicking the live chat icon from any page on the site.
You can also reach us by email: [email protected] — replies are usually received within a few hours.
Still have questions?
Our expert support team is available 24/7 in Bangla, right by your side.
Contact us via live chat or email — [email protected]
Our Support Channels
Live Chat Support
Instant assistance in Bangla, 24/7. Our team is ready to resolve any issue as quickly as possible.
Email Support
To send detailed complaints or documents, email us at: [email protected] — you will receive a reply within a few hours.
Help Center
Read our About Us, Terms & Conditions, and Responsible Gaming pages.