okbij Privacy Policy
Your personal information is our highest priority. Learn in detail how okbij collects, processes, and protects your data in this policy.
Introduction
This Privacy Policy ("Policy") is established by the organization operating the okbij platform ("okbij", "we", "our") and applies to the website at https://okbij.cam and its related services ("Services"). This Policy explains to you ("User", "you") what information we collect, why we collect it, how we use it, and what steps we take to protect your privacy.
By using our Services, you are agreeing to the terms of this Policy. If you do not agree with any part of this Policy, please stop using our Services and contact us at [email protected] for any questions.
Important: okbij is only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.
What information we collect
1.1 Registration Information
When you open an account with okbij, you will be asked to provide the following information:
- Full name
- Email address
- Date of birth (for age verification)
- Password (stored in encrypted form)
- Preferred currency and language
1.2 Identity Verification Information (KYC)
To meet regulatory requirements and prevent fraud, we may request the following documents for withdrawals above a certain amount or in other applicable situations:
- Copy of National ID (NID) or passport
- Proof of address (utility bill or bank statement)
- Proof of payment method
1.3 Financial Transaction Information
Payment information required during deposits and withdrawals is processed accordingly. For transactions made via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant transaction reference number and amount are stored. We never store full payment card numbers or bank PINs.
1.4 Automatically Collected Information
When you use the Services, the following technical information may be collected automatically:
- IP address and device identifiers
- Browser type and version
- Operating system
- Session duration and page visit history
- Cookies and similar tracking technologies (see Section 8 for details)
1.5 Gaming Activity Information
To ensure responsible gaming and improve our Services, we store your betting history, win/loss records, preferred game categories, and account limit settings.
How we use your information
okbij uses your information only for specific and lawful purposes. The main purposes for which we use your information are listed below:
- Account management: Creating, verifying, and maintaining your account and ensuring secure access to the Services.
- Financial transaction processing: Accepting deposits, processing withdrawals, and keeping transaction records.
- Identity verification (KYC/AML): Preventing money laundering, detecting fraud, and stopping minors from participating.
- Customer support: Resolving your complaints, questions, and requests promptly and effectively.
- Responsible gaming: Analyzing data to identify problematic gaming behavior and provide necessary support.
- Security and fraud prevention: Monitoring suspicious activity and ensuring account security.
- Service improvement: Enhancing platform functionality, user experience, and technical performance.
- Legal compliance: Meeting applicable laws and regulatory requirements and responding to legal claims.
- Communications: Sending important service notifications, security alerts, and policy change updates.
Sharing information with third parties
okbij does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances:
3.1 Service Providers
Trusted third parties assist with payment processing (bKash, Nagad, Rocket, Upay, banks), game software supply, identity verification services, and technical infrastructure management. These parties receive access only to the information needed to provide specific services and operate under confidentiality agreements.
3.2 Legal Obligations
We may have a legal obligation to disclose information to authorities as part of a court order, government directive, or legal process. In such cases, we provide only the information that is legally required.
3.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the relevant parties. We will notify you before any such change, and your information will remain protected under this Policy.
3.4 With Your Consent
For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.
Data retention and deletion
We retain your information only for as long as necessary to fulfill the relevant purpose or to meet legal obligations.
- Active accounts: All relevant information is retained while the account remains active.
- Closed accounts: Financial records and KYC documents may be retained for up to five (5) years after account closure — as part of legal requirements related to anti-money laundering laws.
- Marketing data: Data used for marketing communications is deleted as soon as you withdraw your subscription.
- Technical logs: Log files are generally kept for up to 90 days for system security and performance analysis.
After the designated retention period, information is securely deleted or anonymised.
How we keep your information secure
okbij treats the security of your personal information with the highest importance. We use industry-standard technologies and practices:
- SSL/TLS encryption: Every data exchange is completed through an encrypted connection, making it impossible for third parties to intercept.
- Data encryption: Stored sensitive information — particularly passwords and financial data — is protected by strong encryption algorithms.
- Access controls: Only authorized staff can access your information, and only when required for specific tasks.
- Regular security audits: Our systems are regularly tested for vulnerabilities and kept up to date.
- Two-factor authentication (2FA): Two-factor authentication is available for account security.
- Data backups: Regular backups are stored in a secure location to prevent data loss.
Remember: No digital system is completely impenetrable. Keep your password secure, do not share it with anyone, and if you notice any suspicious activity, report it immediately to [email protected].
Your rights
You have the following rights regarding your personal information:
6.1 Right to Access
You may request to know what information we hold about you. Based on a verifiable request, we will provide a detailed description of the stored information.
6.2 Right to Rectification
If any of your information is incorrect, you may request a correction. Many details can be updated directly from your account settings.
6.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information must be retained for a set period due to legal obligations — see Section 4.
6.4 Right to Object to Processing
You may object to the use of your information for optional purposes such as marketing or statistical analysis.
6.5 Right to Data Portability
You may request the information stored about you in a structured, machine-readable format.
6.6 Right to Withdraw Consent
For any information processed on the basis of consent, you may withdraw that consent at any time. However, processing carried out before withdrawal will remain valid.
To exercise the above rights, please contact us at [email protected]. We generally respond to requests within 30 business days.
Protection of minors' information
okbij strictly does not provide services to anyone under the age of 21. Our registration process verifies date of birth, and additional age verification documents may be requested when needed.
We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be closed, the related information will be deleted, and any balance will be refunded where applicable.
If a parent or guardian believes their minor child has used okbij, please contact us immediately at [email protected].
Cookies and tracking technologies
The okbij website uses cookies and similar technologies to improve the quality of the Services and personalize your experience.
8.1 Essential Cookies
These cookies are essential for the basic functionality of the website — maintaining login sessions, security tokens, and remembering user preferences. Without them, the Services will not function properly.
8.2 Analytical Cookies
These cookies help analyze how users interact with the platform. This information is anonymised and used only to improve the Services.
8.3 Cookie Controls
You can block or delete cookies from your browser settings. However, disabling essential cookies may cause some parts of the Services to not function properly. By accessing our site, you are consenting to the use of essential cookies.
International transfer of data
okbij's service providers may operate in various countries. If your information is transferred outside Bangladesh, we ensure that it remains under appropriate protection measures.
We include contractual security clauses in agreements with third-party service providers and only use those who offer a standard of privacy protection equivalent to this Policy.
Policy changes and updates
We may revise this Privacy Policy from time to time — when there are legal changes, service improvements, or new data processing methods are introduced. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page;
- Notify registered users via email;
- Obtain consent again where required.
Continued use of the Services after a change will be considered as your agreement to the updated Policy. If you have any questions about a change, contact us at [email protected].
Privacy contact
For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
Our privacy team will generally respond to your request within 30 business days. For urgent security matters, please contact us via live chat.
You can also visit our Terms and Conditions and Responsible Gaming pages for more information.